Who Pays the PayChangu Transaction Fees?

PayChangu allows you to decide how transaction fees are handled. You have three options:

1. You pay the fees – The merchant covers all transaction fees. The customer sees the full payment amount without any additional charges. However, the amount you receive is reduced by the transaction fee.

2. Customer pays the fees – The transaction fee is added on top of the payment amount, so the customer covers the cost.

3. Split fees equally – The transaction fee is shared between you and the customer, with each party paying 50% of the fee.

How to choose who pays the fees

1. Log in to your PayChangu dashboard.

2. Go to Settings.

3. Click on Settlements.

4. Under Who pays charges, select your preferred option:

• You pay the fees

• The customer pays the fees

• Split the fees equally

5. Save your changes.

Your selected option will apply to all future payments. Changing it does not affect previous transactions.