Help Center
General
General (5)
PayChangu Glossary
Getting started with PayChangu
How much does it cost to create a PayChangu account?
PayChangu Transaction limits
PayChangu Virtual Accounts
My account (7)
Download account summary
Receiving payments
How to Create a Virtual Account
How to Add a Bank Account on PayChangu
How to Top Up Your PayChangu Account
Onboarding and Verification
Compliance Requirements (4)
Onboarding & Compliance Requirements
Common Verification Issues and Fixes
Understanding Verification Statuses
Onboarding Requirements for Betting Companies
Pricing and Fees
Pricing and Fees (4)
Transaction Fees Breakdown
How PayChangu Processes Transactions in USD
Pricing for Payouts/Disbursments
Who Pays the PayChangu Transaction Fees?
Payouts & Settlements
Settlements (3)
Choosing Settlement Methods
How do settlements work (T+1 explained)?
Collection Balance Vs Main Balance
Withdrawals and Payouts (2)
Troubleshooting Failed Withdrawals
How to Withdraw Funds from PayChangu?
Payments & Collections
Collecting Payments (8)
Supported Payment Methods
How to Pay Using Instant Bank Transfer Option
How to Choose Which Payment Methods to Enable
Types of Payment Links Available on PayChangu
How to Create and Share Payment Links
Events (8)
How to Create an Event on PayChangu
How to Customize Your Event
How to Create Ticket Packages
How to Create Event Coupons
How to Share Your Event Payment Link
Bill Payments (2)
Bill Payments
Airtime Top-up
Transactions
Monitoring Transactions (3)
How to Export Transactions
Transaction Statuses Explained
Viewing Your Transactions
Troubleshooting Transactions (2)
Troubleshooting Failed Transactions in PayChangu
How to Refund Customers in PayChangu